Outsourcing Operations

Whatever your business may be, our primary focus is to help your business scale and to improve efficiency. Whether you are looking for service, tech or sales support, our team of specialists does more than just manage your outsourcing operations. We work tirelessly to improve them.

Call Center Services

You have access to top notch talent with the right skill set when you need it most–fully-certified agents solely dedicated to keeping your customers happy, promoting your brand and encouraging repeat buying behavior.

Outbound Services:

  • Telemarketing
  • Appointment Setting
  • Cold Calling
  • Surveys
  • Marketing Research
  • Direct Mail Follow-up
  • Prospecting
  • Lead Generation/Lead Qualification

Inbound Services:

  • Live Answering Service
  • Order Taking
  • Customer Service
  • Direct Response for Web Site
  • Insurance Claims
  • Seminar/Event Registration
  • Reservation Desk
  • Call Patching
  • Order Fulfillment

Back Office Services

Your customers rarely see back office operations but what happens there can have an impact on their satisfaction. That’s why effectively managing back office outsourcing operations is essential for a meaningful customer experience.

Services:

  • Content Moderation
  • Fraud Prevention
  • Application Verification
  • Claims Processing
  • Digital Transcription
  • Enterprise Data Management
  • Research
  • E-Commerce Tagging
  • Writing & Content Creation

Data Research, Processing & Entry

Take the necessary but time-consuming work of data management off your to-do-list. Our team can handle everything from market research to order processing, and everything in between.

Services:

  • Order Form Processing
  • Data Entry
  • Rebate Processing
  • Document Management Enrollment Form Processing
  • Mortgage Loan Applications
  • Membership Renewals Subscription Fulfillment
  • Survey Tabulation & Processing
  • Trip Report Forms
  • Business Reply Card Processing & Reader Response
  • Transcription Services (Medical, Legal & Business)
  • Questionnaire Processing

Let us show you how we can improve your business processes through continuous performance measurement and rigorous quality control based on your business goals.

Let’s meet and learn more about each other.

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Learn More!

Call us now at 888-882-0613 or email us at sales@salessupport360.com for more information.
Fill out the contact form below and one of our Business Development Assistants will reach out to you.







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